Hospitals and emergency care
At triage a patient answers the question about her pain — in dialect, because pain does not speak a second language. The junior doctor trained in Heidelberg.
- What it costs
- Misunderstanding a patient history is a documented clinical risk, not a service issue.
- What Heidi does
- Understanding first: what was said, immediately and re-readable. Not a substitute for professional interpreting — the case before that, which today is covered by nothing.
What we would have to ask you
Whether this is permissible in your setting at all, before it could be useful. That is your question, not ours.